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Common Technical Issues

Games not loading correctly

BritPickGames uses modern web technologies that require an up-to-date browser. Please ensure you're running the latest version of Chrome, Firefox, Safari, or Edge. Clearing your browser cache can also resolve most display issues.

BritCoin balance reset unexpectedly

Your BritCoin balance is stored locally in your browser. If you clear your browser data, cookies, or site storage, your balance will reset to the starting amount of 1,000 BritCoins. This is expected behaviour — no data is lost from our systems as we do not store personal player data.

Animations are slow or choppy

Card and wheel animations are hardware-accelerated. If you experience performance issues, try closing unused browser tabs or enabling hardware acceleration in your browser settings.

Age verification appears every visit

The age verification prompt stores your confirmation in your browser's local storage. If you're clearing cookies or using private/incognito mode, it will reappear on each visit. This is by design to maintain our age restriction compliance.

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